Privacy Policy
Effective date:
Feb 14, 2025
1. Introduction
Welcome to My Crowd Coach ("we," "our," or "us"). We are committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using My Crowd Coach, you consent to the data practices described in this policy.
2. Information We Collect
A. Information from Event Producers (Clients)
When you register for our services, we may collect:
Business Information: Event name, organization details, contact information.
Event Data: Schedules, venue details, FAQs, and any information provided for chatbot customization.
Payment Information: Processed securely through third-party payment providers.
B. Information from Attendees (End Users)
When attendees interact with My Crowd Coach via phone or text, we may collect:
User Queries & Responses: Conversations with the AI assistant.
Device & Interaction Data: Technical data such as IP address, browser type, and usage patterns.
Voluntary Data: If an attendee signs up for event updates, promotions, or notifications.
We do not collect sensitive personal information such as social security numbers, financial details, or biometric data.
3. How We Use Your Information
We use collected information for the following purposes:
To Provide Event Information: Ensure users receive real-time updates, schedules, and FAQs.
To Improve Service: Analyze interactions to enhance AI accuracy and functionality.
To Facilitate Communication: Send reminders, alerts, and promotional messages (only with consent).
To Ensure Security & Compliance: Prevent fraudulent use and comply with legal requirements.
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Data Sharing & Third-Party Partners
We only share information under these circumstances:
With Event Producers: To provide analytics on user interactions and engagement.
With Service Providers: Trusted third-party vendors that assist in hosting, analytics, and support.
For Legal Compliance: When required by law or to protect our rights, users, and services.
All third-party partners are contractually required to handle data securely and comply with privacy laws.
5. Data Security
We implement industry-standard security measures to protect collected data, including:
Encryption: Secure transmission and storage of sensitive data.
Access Controls: Restricting access to authorized personnel only.
Regular Audits: Monitoring and updating security protocols to prevent breaches.
Despite our efforts, no method of transmission over the internet is 100% secure. If a data breach occurs, we will notify affected parties as required by law.
6. User Rights & Choices
Attendees and clients have the following rights regarding their data:
Access & Correction: Request a copy of your data or correct inaccuracies.
Opt-Out: Unsubscribe from notifications and marketing communications.
Data Deletion: Request deletion of personal data (subject to legal requirements).
To exercise these rights, contact us at info@mycrowdcoach.com
7. Data Retention
We retain collected data only as long as necessary to provide our services and comply with legal obligations. Data related to event interactions may be anonymized for analytical purposes.
8. Children’s Privacy
My Crowd Coach is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or direct notification. Continued use of My Crowd Coach after updates constitutes acceptance of the revised policy.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
📧 info@mycrowdcoach.com
This policy is designed to protect both event producers and attendees, ensuring data privacy, security, and compliance with relevant regulations.
1. Introduction
Welcome to My Crowd Coach ("we," "our," or "us"). We are committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using My Crowd Coach, you consent to the data practices described in this policy.
2. Information We Collect
A. Information from Event Producers (Clients)
When you register for our services, we may collect:
Business Information: Event name, organization details, contact information.
Event Data: Schedules, venue details, FAQs, and any information provided for chatbot customization.
Payment Information: Processed securely through third-party payment providers.
B. Information from Attendees (End Users)
When attendees interact with My Crowd Coach via phone or text, we may collect:
User Queries & Responses: Conversations with the AI assistant.
Device & Interaction Data: Technical data such as IP address, browser type, and usage patterns.
Voluntary Data: If an attendee signs up for event updates, promotions, or notifications.
We do not collect sensitive personal information such as social security numbers, financial details, or biometric data.
3. How We Use Your Information
We use collected information for the following purposes:
To Provide Event Information: Ensure users receive real-time updates, schedules, and FAQs.
To Improve Service: Analyze interactions to enhance AI accuracy and functionality.
To Facilitate Communication: Send reminders, alerts, and promotional messages (only with consent).
To Ensure Security & Compliance: Prevent fraudulent use and comply with legal requirements.
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Data Sharing & Third-Party Partners
We only share information under these circumstances:
With Event Producers: To provide analytics on user interactions and engagement.
With Service Providers: Trusted third-party vendors that assist in hosting, analytics, and support.
For Legal Compliance: When required by law or to protect our rights, users, and services.
All third-party partners are contractually required to handle data securely and comply with privacy laws.
5. Data Security
We implement industry-standard security measures to protect collected data, including:
Encryption: Secure transmission and storage of sensitive data.
Access Controls: Restricting access to authorized personnel only.
Regular Audits: Monitoring and updating security protocols to prevent breaches.
Despite our efforts, no method of transmission over the internet is 100% secure. If a data breach occurs, we will notify affected parties as required by law.
6. User Rights & Choices
Attendees and clients have the following rights regarding their data:
Access & Correction: Request a copy of your data or correct inaccuracies.
Opt-Out: Unsubscribe from notifications and marketing communications.
Data Deletion: Request deletion of personal data (subject to legal requirements).
To exercise these rights, contact us at info@mycrowdcoach.com
7. Data Retention
We retain collected data only as long as necessary to provide our services and comply with legal obligations. Data related to event interactions may be anonymized for analytical purposes.
8. Children’s Privacy
My Crowd Coach is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or direct notification. Continued use of My Crowd Coach after updates constitutes acceptance of the revised policy.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
📧 info@mycrowdcoach.com
This policy is designed to protect both event producers and attendees, ensuring data privacy, security, and compliance with relevant regulations.
1. Introduction
Welcome to My Crowd Coach ("we," "our," or "us"). We are committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using My Crowd Coach, you consent to the data practices described in this policy.
2. Information We Collect
A. Information from Event Producers (Clients)
When you register for our services, we may collect:
Business Information: Event name, organization details, contact information.
Event Data: Schedules, venue details, FAQs, and any information provided for chatbot customization.
Payment Information: Processed securely through third-party payment providers.
B. Information from Attendees (End Users)
When attendees interact with My Crowd Coach via phone or text, we may collect:
User Queries & Responses: Conversations with the AI assistant.
Device & Interaction Data: Technical data such as IP address, browser type, and usage patterns.
Voluntary Data: If an attendee signs up for event updates, promotions, or notifications.
We do not collect sensitive personal information such as social security numbers, financial details, or biometric data.
3. How We Use Your Information
We use collected information for the following purposes:
To Provide Event Information: Ensure users receive real-time updates, schedules, and FAQs.
To Improve Service: Analyze interactions to enhance AI accuracy and functionality.
To Facilitate Communication: Send reminders, alerts, and promotional messages (only with consent).
To Ensure Security & Compliance: Prevent fraudulent use and comply with legal requirements.
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Data Sharing & Third-Party Partners
We only share information under these circumstances:
With Event Producers: To provide analytics on user interactions and engagement.
With Service Providers: Trusted third-party vendors that assist in hosting, analytics, and support.
For Legal Compliance: When required by law or to protect our rights, users, and services.
All third-party partners are contractually required to handle data securely and comply with privacy laws.
5. Data Security
We implement industry-standard security measures to protect collected data, including:
Encryption: Secure transmission and storage of sensitive data.
Access Controls: Restricting access to authorized personnel only.
Regular Audits: Monitoring and updating security protocols to prevent breaches.
Despite our efforts, no method of transmission over the internet is 100% secure. If a data breach occurs, we will notify affected parties as required by law.
6. User Rights & Choices
Attendees and clients have the following rights regarding their data:
Access & Correction: Request a copy of your data or correct inaccuracies.
Opt-Out: Unsubscribe from notifications and marketing communications.
Data Deletion: Request deletion of personal data (subject to legal requirements).
To exercise these rights, contact us at info@mycrowdcoach.com
7. Data Retention
We retain collected data only as long as necessary to provide our services and comply with legal obligations. Data related to event interactions may be anonymized for analytical purposes.
8. Children’s Privacy
My Crowd Coach is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or direct notification. Continued use of My Crowd Coach after updates constitutes acceptance of the revised policy.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
📧 info@mycrowdcoach.com
This policy is designed to protect both event producers and attendees, ensuring data privacy, security, and compliance with relevant regulations.